MemberLoop runs personalised, private conversations with your members — qualifying new joiners, guiding them to the right plan, keeping subscribers engaged, and recovering cancellations before access ends.
Works with the tools your community already runs on
Welcome every new member privately, understand their goals, answer questions from your approved knowledge and share the right offer at the right time.
Onboard paying members properly, check in when engagement drops and make sure people get value before they think about leaving.
Respond to scheduled cancellations, failed payments and expired access with a conversation — not a blanket discount.
Install the bot on your Discord servers and connect Stripe or Whop. We match billing customers to members only when we can verify it.
Pick from onboarding, conversion, recovery and win-back journeys. Set questions, approved offers, quiet hours and stop rules.
See replies, conversions and recoveries — with assisted results kept separate from members who'd have returned anyway.
Private onboarding through DMs, tickets or threads — whichever your server allows. The assistant asks about goals, challenges and timing, then routes people to the right resources or plan.
Cancelling a renewal, access expiring and a failed payment are different moments. Each gets its own journey, and each reason gets its own response.
When someone isn't ready, the assistant agrees a follow-up date and reason. Free guides and videos capture emails — with resource delivery kept separate from marketing permission.
Filter by role, plan, provider, status, join date, stated interest and offer history. See exactly who's eligible — and who's excluded — before anything sends.
Customise the name, avatar, tone and welcome message on our shared bot — or run a fully dedicated Discord bot under your own brand on premium plans.
Read every transcript. Take over any conversation in one click — automation pauses instantly. Sends are never counted as reads, and currencies are never blended without a stated method.
Both plans include every feature — the only difference is how you pay. No tiers, no add-ons, no surprises.
Full access, billed monthly. Cancel anytime.
Full access, billed annually. Two months free.
Stripe Subscriptions and Whop Subscriptions are supported out of the box — connected with restricted, least-privilege API keys so you stay in control.
Connect Stripe with a restricted API key — we only ever request the minimum scopes needed to read subscriptions, apply approved offers, and recover failed payments. Your keys are encrypted and never leave your workspace.
Native Whop support for membership-based communities. Sync plans, track renewals, and trigger recovery journeys the moment a payment fails or a cancellation is scheduled.
We never ask for full-access keys. Every integration runs on least-privilege credentials, scoped per workspace, with a full audit log of every action taken on your behalf.
Offers are delivered through provider-hosted checkout — card details never touch our servers or your Discord server.
Explore a fully interactive demo with sample members, conversations and campaigns — no sign-up required.
This is a simulated submission — nothing was sent. In production our team would reply within one business day.
Tell us about your community and we'll arrange a walkthrough and pricing.